Refund Policy

CoverageDecoder reports are generated and shown on screen the moment your payment goes through. Because the report is delivered instantly, a completed report is not refundable.

If your report fails to generate, email support@coveragedecoder.com and we will confirm it and refund you.

Refunds are issued to your original payment method as soon as we process your request. Your bank determines when it appears, typically within 5 to 10 business days.

If something else went wrong with your purchase, email us at the same address. We read every message.